The Pulse Asia said in its May 21 to June 4, 2011 survey that the Employees’ Compensation Commission (ECC) ranked 4th out of the 12 Department of Labor and Employment (DOLE) attached agencies based on the Trust Ratings by Awareness of Agencies under DOLE. The first three agencies of the DOLE as revealed in the said Pulse-Asia survey are the Philippine Overseas Employment Administration, the Overseas Workers Welfare Administration and the Technical Education and Skills Development Authority.
The result was reflected on the Performance Ratings of Secretary Rosalinda Dimapilis Baldoz on the awareness of Agencies under DOLE. The Pulse Asia Ulat ng Bayan Survey was conducted to gauge the Performance and Trust Ratings of the Top Five National Government Officials. The survey fieldwork was conducted using face-to-face interviews nationwide. It is based on a sample of 1200 representative adults 18 years old and above . It has a + 3% error margin at the 95% confidence level.
The ECC credits the favorable result of the Pulse Asia –Ulat ng Bayan Survey on the speedy disposition of EC appealed cases since it registered a 100% disposition rate as of October 2011 in SpeEd4 or Speedy and Efficient Delivery of Labor Justice, a reform measure instituted by DOLE that seeks to facilitate the speedy resolution of cases. The result is also due to the continuous and enhanced rehabilitation services for ODWs to facilitate their re-integration into the economic mainstream and to the vigorous information dissemination on the Employees’ Compensation Program (ECP) thru multi-media and the conduct of seminars and trainings nationwide. Stakeholders were also provided with various IEC materials and personalized assistance was extended to workers or their beneficiaries at the ECC-Public Assistance Center.
It was revealed in the survey result that the DOLE ranked 4th in a straight ranking of the 13 departments or cabinet level agencies performance.